In the electronic environment of today, the sophistication of a user cannot be anticipated to be at any particular advanced level. As a matter of fact, users range from first graders, to individuals with advanced knowledge, to elders with little or no technical background. As a result, a much greater burden is placed on software developers to ensure the product they release … [Read more...] about Protect your user!
When a new product is planned, part of the requirements/specifications is a description of the expected users, which defines the age group, experience levels, and other categories of expected user capabilities. As the product moves through the development process, this description will be part of the planned testing, referred to as usability testing. For more about this … [Read more...] about Chasing Rays: What Is Usability Testing?